Privacy Policy

Introduction

myaiassist.me ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and SMS notification services.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, password (encrypted)
• Contact Information: Mobile phone number (for SMS notifications)
• Profile Information: Any additional information you choose to provide in your profile

Project and Usage Data

• Project Data: Projects, tasks, expenses, documents, and research materials you create
• Collaboration Data: Contacts you add, tasks you assign, and comments you make
• Upload Data: Files, receipts, and documents you upload to our platform
• Usage Information: How you interact with our platform, features you use, and pages you visit

SMS Service Data

When you subscribe to SMS notifications, we collect:

• Phone Number: Your mobile phone number in E.164 format
• Subscription Data: Opt-in timestamp, subscription source (text or web), IP address
• Message Data: Delivery status, timestamps, and content of inbound messages
• Device Information: User agent and browser information when opting in via web

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Log Data: Access times, pages viewed, actions taken
• Cookies: Session cookies to maintain your login state

How We Use Your Information

To Provide Our Services

• Create and manage your account
• Process and store your project data
• Send SMS notifications when you opt in
• Enable collaboration with contacts
• Provide AI-powered features (expense matching, document analysis)

To Improve Our Services

• Analyze usage patterns to enhance user experience
• Debug and fix technical issues
• Develop new features based on user needs
• Train and improve our AI models

To Communicate With You

• Send SMS notifications about your projects (when subscribed)
• Send service-related emails (password resets, security alerts)
• Respond to your support requests
• Send important updates about our services

For Security and Compliance

• Protect against fraud and unauthorized access
• Comply with legal obligations and law enforcement requests
• Enforce our Terms of Service

SMS Notifications Privacy

Phone Number Usage

When you provide your phone number for SMS notifications:

• We use it exclusively to send you project-related SMS messages
• We store it securely in our encrypted database
• We never share it with third parties for marketing purposes
• We may share it with Twilio (our SMS service provider) solely to deliver messages

Message Content

• SMS messages contain only project-related information (task names, due dates, etc.)
• We log message delivery status for reliability monitoring
• Inbound messages you send are stored with your account for context

Opt-out Rights

You can stop receiving SMS notifications at any time by:

• Replying STOP to any message
• Disabling SMS notifications in your account settings
• Contacting support at support@myaiassist.me

How We Share Your Information

Service Providers

We may share your information with trusted third-party service providers:

• Twilio: SMS message delivery (phone numbers and message content)
• Cloud Hosting: Secure data storage and application hosting
• AI Services: Document analysis and natural language processing

All service providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

Collaboration Features

When you use our collaboration features:

• Contacts you invite can see tasks assigned to them and related project information
• Project members can see information you share within the project
• You control what information is shared with each contact

Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or valid legal process
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our Terms of Service

Business Transfers

If myaiassist.me is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted to and from our servers uses HTTPS/TLS encryption
• Password Security: Passwords are hashed using bcrypt before storage
• Access Controls: Strict access controls limit who can access your data
• Regular Audits: We regularly review our security practices
• Secure Infrastructure: Data is stored on secure, industry-standard cloud infrastructure

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

Data Retention

• Account Data: Retained while your account is active
• Project Data: Retained until you delete projects or close your account
• SMS Data: Phone numbers retained while subscribed; message logs retained for 90 days
• Backup Data: May be retained in backups for up to 30 days after deletion

You can request deletion of your data at any time by contacting support@myaiassist.me.

Your Privacy Rights

Access and Portability

• You can access your account data at any time through your account settings
• You can request a copy of your data by contacting support

Correction and Deletion

• You can update your account information in your profile settings
• You can delete projects, tasks, and other content you've created
• You can request account deletion by contacting support

Opt-Out Rights

• SMS notifications: Reply STOP or disable in settings
• Email notifications: Adjust preferences in account settings

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

Cookies and Tracking

We use essential cookies to:

• Keep you logged in to your account
• Remember your preferences
• Protect against cross-site request forgery (CSRF)

We do not use advertising cookies or third-party tracking cookies. You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

myaiassist.me is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending you an email or SMS notification for significant changes

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@myaiassist.me
• SMS:
• Website: myaiassist.me